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Showing posts from June, 2009

How To Own Your Mistakes

Today was a very troubling and frustrating day for both myself and one of my best clients. This is my declaration of ownership for the my own failure to make today not happen. The short story is right after declaring the "make the site more stable" milestone complete and shipping out an invoice, the site spent its most unstable day ever being frantically put on stilts and duct taped to the wall by myself. For the long version, read on. I had already spent roughly a week and a half working on an impromptu milestone in the project to increase the reliability and stability of the site, as well as beinggreenlit to apply hours to better build, test, and deployment processes. This is a good thing and it still stands as such. Now, the site wasn't fragile before, but a couple incidences understandably gave concern about long term quality. We had a few instances of corrupt MySQL logs, ran out of space on ourEBS volume, and embarrassingly I've had occasion to deploy code and f