Mark Hurst of Good Experience has had a deceptive experience. I feel for his sense of accomplishment, but I'm here to let him and everyone know that an empty inbox is a terrible recipe for lost productivity.
It was incredible. It was so stunning to me. I had written off the idea of ever having a totally empty inbox.
- Mark Hurst
The problem here is a subtle lie that none of realize we tell ourselves or others when we talk about the virtues of keeping a clean inbox. The word "inbox". I did all of this some time back, and I was really excited, just like Mark. It wasn't long before I realized I had only made things worse.
Some people may know that I slowly slipped away from Python-Dev lists, and what you wouldn't know is one of the key causes to my lack of participation in mailing lists for some time now. The problem started when I added filters for all my mailing lists and started regiments to empty out my inbox to 0. I sat, looked at my wonderous empty inbox, and spent the next few months continually ignoring the non-empty
labels hidden off in the label listing.
Sure, my inbox can stay empty these days, but all we're doing is hiding the problem. Hiding a problem is not a solution.